FAQs - Expert Gas Engineers in South Wales
Why do I need to have a service?

Carbon monoxide poisoning can be fatal and is caused by faulty or poorly maintained appliances, this is why it is very important that your boiler and gas appliances get inspected and serviced regularly to make sure they’re working as safely and efficiently as possible.

How long does the annual service or gas safety record take?

This tends to vary depending on things like,

  • Size of your home
  • Age, size and condition of your appliances
  • If any repairs or additional work is needed

However, you can choose an AM or PM appointment to suit you.

Do I need a gas safety record?

If you rent out your own property it is a legal requirement to have a gas safety record for all the gas appliances you own or are responsible for.

How will I know when my gas safety record or annual boiler service is due?

We offer a complimentary reminder service. We contact you within 14 days prior to the gas safety record or annual boiler service due date.

Does my boiler need replacing?

Did you know that an energy efficient boiler could help you save on your heating bills? Book a free quote online or by phone.

Is TotalCare boiler cover for me?

Boiler cover is a great way for peace of mind, it is for everyone and is very affordable.

Can you offer Finance for my boiler installation?

We are able to provide a quote for finance through our partner companies. Boiler finance which also covers central heating installations is a great way to spread the costs over a period of time.

We Promise

Read the promises that we've created for your convenience and peace of mind.

Gas Safety Tips

Take a look at these helpful tips... that we've created for your peace of mind.

Book an engineer
If you are experiencing problems with your gas, heating or plumbing services then please free phone 0333 577 1600 (from landlines and mobiles)

Why choose us?

• We provide AM or PM appointments
• We respect properties
• We always provide a qualified engineer
• We are competitive with costs
• We guarantee quality
• We have a strong reputation

Emergency contact

Smell gas?
Call the gas emergency service on
0800 111 999
The Dangers of Carbon Monoxide